To do so, click on your user icon in the top-right corner, then click on “Settings”. To be able to configure these options, you need to go into Zoom’s settings. Tip: If your webcam doesn’t support HD video then the “HD” setting won’t be able to force it to upgrade, it will however switch the webcam to using the highest 16:9 resolution it supports. The “Original ratio” option forces your webcam to use its maximum resolution, even if that isn’t in a standard 16:9 ratio. Enabling “HD” forces your webcam into using the highest available 16:9 resolution your webcam supports. By default, your webcam image is actually slightly zoomed in. Once you’ve got some more time to actually go through the standard setup process you may notice the “Original ratio” and “HD” options under the webcam selection dropdown box. It's not that your device or network isn't capable of sending and receiving standard HD, it's that due to the restraints Zoom has faced they are limiting this feature.If you’ve gone through the rush set up, then you probably just settled for the first setting that got your webcam working.
ZOOM VIDEO SETTINGS PRO
Your point is mentioning solely bandwidth, but not the other aspect, that to even enable this feature you have to have a pro account.
ZOOM VIDEO SETTINGS 720P
Meaning, for you to even achieve Standard 720p HD, you need to have at minimum a pro account first. Pro, Business, Education, or Enterprise account.
You are not wrong, as that it solely covering the bandwidth requirement needed to transmit Standard HD, but you missed the prerequisite I mentioned earlier, which was: Remember, Zoom is in charge of it's software, so when you said:
So, if this stays open, I'll give feedback on are welcome for the information! I will still try to confirm this before buying the Pro membership. But I noticed now that even further down the article it says: USER: Okay, so just to make sure: there is No Plan and setting that will get the resolution higher than 640x360 for a one on one video call? USER: And I needed the quality for calls with just 2 peopleĪGENT (): Obviously one on one is not a group. But I wasn't sure what was considered a groupĪGENT (): Group means 3 participants above. This is copy-paste from the transcript:ĪGENT (): Kindly check the information or the things to consider about group HD. I was told by support that I couldn't get higher resolution than 640x480 on 1-on-1 calls with ANY Plan. It makes more sense now! But there was still the 1:1 question. I hadn't realized that part of the article in the beginning was like a correction to what the article stated I thought it was an explanation of how video calls worked before enabling Group HD. Hello thank you very much for your reply! It did help! Thanks for reading! I'll appreciate any information you can provide, even if it's just your experience. If I can't, is there a plan/setting that would allow me to have it for a one on one video call? So I'm a bit confused with this contradicting information.
ZOOM VIDEO SETTINGS FOR FREE
So it seems that, for free plans with no special settings, we can get 720 for 2 people, but it will be reduced to 640 x 480 if more people join. HD video (720p) will be activated for 2 participants " " For the time being, standard video, not HD video, will be activated when 3 or more participants join a group meeting. I've been told by the support that there was no way to obtain a higher resolution than 640x360 on one-on-one calls, independent of the plan. My goal is to have a better resolution for my one on one video calls (two people total in the meeting). My camera resolution is 1280×720 with 30 fps. Hello! I need help understanding the video resolutions that are possible to obtain with zoom, with different plans and settings.Īt the moment I have a free plan, and my video resolution, both sent and received is 640x360, 26fps (verified in the Statistics of the meeting).
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